Remote Data Backup Overview
From enterprise-sized corporations, to simple home-based businesses, all companies have information that is important to their success and that needs to be protected. Data storage and protection is a necessary part of doing business today. That is why Telecom Marketing Network Consultants offers you the leading technology available in online data backup: Remote Data Backup.
Remote Data Backup is a “next-generation” online data backup and recovery service that is now available to all segments of the business community. Our online backup service eliminates the need for any equipment purchases or license fees. You simply pay for the space used to store your data.
Remote Data Backup has proven to be the most reliable and simple way to protect your data. You determine the schedule and the software will automatically perform the backup. The company data is stored safely offsite and is easily retrievable in the event of a loss or total disaster.
Telecom Marketing Network Consultants is committed to delivering superior backup and restore services with the highest levels of security and encryption. We offer some of the highest encryption options in the industry. In addition, our secure data vaults are housed in premier collocation facilities which maintain 99.999% power and internet bandwidth availability. By eliminating your risk, Telecom Marketing Network Consultants guarantees you the best online backup service available.
Remote Data Backup is a “next-generation” online data backup and recovery service that is now available to all segments of the business community. Our online backup service eliminates the need for any equipment purchases or license fees. You simply pay for the space used to store your data.
Remote Data Backup has proven to be the most reliable and simple way to protect your data. You determine the schedule and the software will automatically perform the backup. The company data is stored safely offsite and is easily retrievable in the event of a loss or total disaster.
Telecom Marketing Network Consultants is committed to delivering superior backup and restore services with the highest levels of security and encryption. We offer some of the highest encryption options in the industry. In addition, our secure data vaults are housed in premier collocation facilities which maintain 99.999% power and internet bandwidth availability. By eliminating your risk, Telecom Marketing Network Consultants guarantees you the best online backup service available.
Remote Data Backup Technical Brief:
I. Introduction
Any document, spreadsheet, or other type of file is at risk if it exists in only one location. Hard drive malfunction and computer viruses, as well as things like fire and human error can and do happen to computer systems. When these problems occur, some or all of your data can be lost forever – weeks or months of work can disappear in an instant. The best protection from such a disaster is to have multiple versions of the data, including at least one copy stored in an alternate location. This is the basic principle behind all backup strategies.
Many businesses have a backup procedure already in place. However, they may not be aware of the alternatives to their current expensive, manual, archaic tape-based backup processes. With business operations so reliant on information technology, it is vitally important to identify alternatives that can eliminate vulnerabilities. In addition, it is important to utilize an effective data protection service that will allow you to quickly restore business operations.
Telecom Marketing Network Consultants offers a unique online data backup solution within client/server architecture. The Telecom Marketing Network Consultants online data backup service, Remote Data Backup, allows users to back up data to a remote, offsite location over existing internet bandwidth.
The following are some key points to consider when evaluating your company’s data protection procedures:
Any document, spreadsheet, or other type of file is at risk if it exists in only one location. Hard drive malfunction and computer viruses, as well as things like fire and human error can and do happen to computer systems. When these problems occur, some or all of your data can be lost forever – weeks or months of work can disappear in an instant. The best protection from such a disaster is to have multiple versions of the data, including at least one copy stored in an alternate location. This is the basic principle behind all backup strategies.
Many businesses have a backup procedure already in place. However, they may not be aware of the alternatives to their current expensive, manual, archaic tape-based backup processes. With business operations so reliant on information technology, it is vitally important to identify alternatives that can eliminate vulnerabilities. In addition, it is important to utilize an effective data protection service that will allow you to quickly restore business operations.
Telecom Marketing Network Consultants offers a unique online data backup solution within client/server architecture. The Telecom Marketing Network Consultants online data backup service, Remote Data Backup, allows users to back up data to a remote, offsite location over existing internet bandwidth.
The following are some key points to consider when evaluating your company’s data protection procedures:
- Data loss prevention
- Infrastructure scalability
- Comprehensive data security
- Fast data restoration
- Total Cost of Ownership
- Solution for critical application and distributed data
- Ease of use
- Simple graphical user interface:
Service Overview:
Telecom Marketing Network Consultants’s Remote Data Backup is a powerful and easy-to-use solution designed to provide data protection to all businesses. The automated service is built around a client software program, the RDB-Client, which runs on a schedule, typically once a day. This program identifies new or changed data for backup, and then compresses, encrypts, and transfers the data to the Telecom Marketing Network Consultants data vault.
- How Our Service Works
- Software is installed:
- Automated schedule and retention:
- Initial backup (Seed)
- Delta block processing:
- Encryption and compression:
- Data transfer:
- Data vault replication:
Remote Data Backup Features:
Designed for high performance backup and recovery, Remote Data Backup protects your critical business data automatically at a secure offsite data center. Whether you are managing a small office or many servers, Remote Data Backup provides the same ease-of-use and efficiency.
- Agentless
Telecom Marketing Network Consultants Remote Data Backup does not require installation of software ‘agents’ or ‘clients’ on the servers targeted for backup. In addition, the RDB-Client does not have to install ‘plug-ins’ or other software programs to protect databases or email servers. While some of Telecom Marketing Network Consultants competitors require multiple installations per machine, Telecom Marketing Network Consultants uses the existing protocols and functionality which the operating system, email and database application vendors utilize within their own programs.
- In-file Deduplication
- Open File Management
- Microsoft Exchange Mailbox Level Backup & Restore
- Local Vault
- Laptop / Standalone PC
- Microsoft SQL & Microsoft Exchange Backup
Data Restoration:
If there is a loss of data, be it a single lost file or a complete loss of all data, the process to restore the information is simple and fast. The end user is instructed by the software to access the data and how to quickly place it back into the system. Telecom Marketing Network Consultants customer service department is available 24x7x365 for assistance if necessary.
The following scenarios allow for different procedures of data restoration:
Individual Files – By logging in to the Telecom Marketing Network Consultants RDB-Client you can select a version of individual files for data restoration. In addition, the RDB-Client provides the ability to search within backup sets for the location of individual files, directories or file extension.
Loss of Customer Server/PC – In the event of data loss on a non-CS Client machine you can quickly restore all lost data within a backup set to an alternate location on the network. The restore may be completed using the offsite data vault or the LocalVault for faster downloads.
Loss of Customer Location – If the location in which the data resides becomes inaccessible Telecom Marketing Network Consultants can send the data to an alternate location. Upon request, Telecom Marketing Network Consultants can process the data on to a portable data vault and ship the device to an alternate location. The data will be shipped within its encrypted format and the encryption key will be required for the data restore process.
The following scenarios allow for different procedures of data restoration:
Individual Files – By logging in to the Telecom Marketing Network Consultants RDB-Client you can select a version of individual files for data restoration. In addition, the RDB-Client provides the ability to search within backup sets for the location of individual files, directories or file extension.
Loss of Customer Server/PC – In the event of data loss on a non-CS Client machine you can quickly restore all lost data within a backup set to an alternate location on the network. The restore may be completed using the offsite data vault or the LocalVault for faster downloads.
Loss of Customer Location – If the location in which the data resides becomes inaccessible Telecom Marketing Network Consultants can send the data to an alternate location. Upon request, Telecom Marketing Network Consultants can process the data on to a portable data vault and ship the device to an alternate location. The data will be shipped within its encrypted format and the encryption key will be required for the data restore process.
Software Overview:
The proprietary client software used by Telecom Marketing Network Consultants and designed to perform unattended and on-demand backups and selective restoration of a user’s specified files is called RDB-Client. The RDB-Client software runs as a service on a Windows (XP Pro, SBS, 2000, 2003 or Vista) based server, or standalone PC, at your location.
The RDB-Client serves as a gateway to our secure data vaults: User data is tagged for backup within a Backup Set and flows through the RDB-Client, where it is compressed, encrypted and sent to our Data Vaults for storage.
b. RDB-Client System Requirements
The Telecom Marketing Network Consultants Remote Data Backup service requires minimal hardware resources to operate:
MINIMUM REQUIREMENTS:
P4 1GHz or higher
>1GB RAM
>1GB available disk space
Connected to LAN via Ethernet
Domain/Workgroup connectivity to all machines
Access to Internet
Windows 2000 SP3 / 2003 / Windows XP Pro SP1 (or higher) / Vista/7
c. Platforms Supported
The following table describes Telecom Marketing Network Consultants Remote Data Backup functionality on various operating systems:
1. APPLICATION:
2. OPERATING SYSTEM:
3. VERSION:
* Novell Filesystem – All versions via Novell Client.
** Unix, Linux and AS400 (iSeries) – All versions via FTP, SFTP and FTPS.
*** Please contact Telecom Marketing Network Consultants for support of unlisted applications.
d. Reporting
All reports are held locally on the RDB-Client machine for fast and free access to important account information. Some sample reports include:
Version number: 1.14.12.0
The number of files backed up: 92346 file(s).
The number of files transferred to the server: 72 file(s).
The total number of bytes that were transferred to the server: 21MBs 511KBs.
The total number of bytes that were backed up: 16GBs 493MBs 847KBs.
Version Number: 1.14.12.0
Restore information: The restore version number 1 completed successful. Restored 17 file(s)
Started at: 3/6/2008, 2:11:26 PM
Ended at: 3/6/2008, 2:24:28 PM
Backup job path: DV-System Grid Server
Restored to directory:
Files restored:
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\~of3E7.tmp Size: 0Bs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\~of413.tmp Size: 0Bs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup.mbf Size: 294KBs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup_2008-02-12_164229.mbf Size: 292KBs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup_2008-02-15_160441.mbf Size: 292KBs
The RDB-Client serves as a gateway to our secure data vaults: User data is tagged for backup within a Backup Set and flows through the RDB-Client, where it is compressed, encrypted and sent to our Data Vaults for storage.
b. RDB-Client System Requirements
The Telecom Marketing Network Consultants Remote Data Backup service requires minimal hardware resources to operate:
MINIMUM REQUIREMENTS:
P4 1GHz or higher
>1GB RAM
>1GB available disk space
Connected to LAN via Ethernet
Domain/Workgroup connectivity to all machines
Access to Internet
Windows 2000 SP3 / 2003 / Windows XP Pro SP1 (or higher) / Vista/7
c. Platforms Supported
The following table describes Telecom Marketing Network Consultants Remote Data Backup functionality on various operating systems:
1. APPLICATION:
- Windows Filesystem
- Microsoft Exchange
- Microsoft SQL Server
2. OPERATING SYSTEM:
- XP Pro / 2000 / 2003 / Vista Server 2003/2008/7
- 2000 / 2003/2008
- 2000 / 2003/2008
3. VERSION:
- NTFS/FAT,
- 2000 / 2003 / 2007
- 2000 / 2005
* Novell Filesystem – All versions via Novell Client.
** Unix, Linux and AS400 (iSeries) – All versions via FTP, SFTP and FTPS.
*** Please contact Telecom Marketing Network Consultants for support of unlisted applications.
d. Reporting
All reports are held locally on the RDB-Client machine for fast and free access to important account information. Some sample reports include:
- Backup Sessions: This summary provides a detailed breakdown of the backup activities including files backed up and files that were backed up and transferred to the data vault. A summary total is provided for the selected time period at the bottom of the user’s section. Grand totals are provided for the entire period at the bottom of the report:
Version number: 1.14.12.0
The number of files backed up: 92346 file(s).
The number of files transferred to the server: 72 file(s).
The total number of bytes that were transferred to the server: 21MBs 511KBs.
The total number of bytes that were backed up: 16GBs 493MBs 847KBs.
- Restore Sessions: The Restore Session summary is a detailed breakdown of the restore activities including data restored and also data transferred from the data vault.
Version Number: 1.14.12.0
Restore information: The restore version number 1 completed successful. Restored 17 file(s)
Started at: 3/6/2008, 2:11:26 PM
Ended at: 3/6/2008, 2:24:28 PM
Backup job path: DV-System Grid Server
Restored to directory:
Files restored:
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\~of3E7.tmp Size: 0Bs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\~of413.tmp Size: 0Bs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup.mbf Size: 294KBs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup_2008-02-12_164229.mbf Size: 292KBs
Restored: C:\DELL\ICARUS\FileDrawer\Charles\MS Money\My MoneyCRH Backup_2008-02-15_160441.mbf Size: 292KBs
Technical Overview:
a. Network Overview
Fiber Route: Diverse Fiber Optic facility entrances
Power: 5000 Amp 480v AC Main Paralleling switchgear. Up to 10,000 Amp DC power plant. Back up power provided by up to four – 1,000 kW diesel generators with a 48-hour fuel supply
Fire Suppression: Ready conversion from wet system to a dry pipe system. Pre-action system linked to smoke and heat detectors
Grounding: A PVC conduit is provided from the main facility Ground
HVAC: Conditioned space with temperatures maintained between 65 and 75 degrees F and relative humidity between 40 and 60%
General: All space conditioning is monitored through a building automatic controls system
Internet Bandwidth: 2,000+ Mbps capacity
Storage: Data is stored ‘hot’ online at all times on redundant RAID 5 disk arrays and backed up to tape and taken offsite for disaster recovery purposes.
b. Security
Telecom Marketing Network Consultants reviews all aspects of its processes to ensure the integrity and security of its client’s data. We review security within three separate segments of the service.
Customer Location
Usernames and passwords
Our software can be configured post-install with a username and password. This username and password must be entered each time to gain access to our software.
Data Transmission
Proprietary software format
All client data is transmitted in the proprietary Telecom Marketing Network Consultants software format, as well as being compressed and encrypted. Without a properly authorized RDB-Client installation, the data is unreadable.
Encryption
To insure the security of our client’s data, our software automatically encrypts every file it sends over the internet with an encryption key provided by the client during the installation process. Telecom Marketing Network Consultants utilizes government approved encryption algorithms to generate its public and private key pairs and supports an industry leading key size up to 256 bits.
All client’s files are stored and remain encrypted on our secure data vaults at all times. The decryption process occurs automatically during the restore operation by our software at the client site, so that all client data is encrypted before it leaves the client site and not decrypted until it is back at the client site. This ensures that all backup data transferred and stored outside the client’s location is always protected.
Note: For compliance and regulatory reasons Telecom Marketing Network Consultants can not reset encryption keys nor does Telecom Marketing Network Consultants retain encryption keys for end-users.
Block level changes
After the initial seed backup Telecom Marketing Network Consultants creates a customer specified number of versions based upon block level changes. The software completes a review process during each backup set which recognizes and captures block level changes to files since the last backup. Only the changed blocks are processed offsite for retention.
Block level changes enhance security by only sending bits and pieces of data to complete a daily full backup. Complete files are not sent, only fragments of files which would be unusable without the seed data.
Telecom Marketing Network Consultants Data Center
Physical security
All client data resides in its encrypted format behind the firewall. In addition, our Data Vaults reside in a secure state-of-the-art co-location facility with redundant internet bandwidth, power, and backup generators. Physical access to our system is guarded by three separate pass key entrances and each Data Vault is within a locked cabinet.
Facility redundancy
Complete redundancy for bandwidth and power are a mandatory requirement for all facilities in which Telecom Marketing Network Consultants Data Vaults are located. For example: The Marlboro, Massachusetts Data Vault maintains 2 separate bandwidth providers for constant internet availability and capacity. In addition, dual conduits in to the building for both power and bandwidth are utilized. Power is support by UPS, battery backup and diesel generators and utilizes an automatic transfer switch to transfer power in the event of an emergency.
Telecom Marketing Network Consultants reviews all aspects of its processes to ensure the integrity and security of its client’s data. We review security within three separate segments of the service.
Customer Location
Usernames and passwords
Our software can be configured post-install with a username and password. This username and password must be entered each time to gain access to our software.
Data Transmission
Proprietary software format
All client data is transmitted in the proprietary Telecom Marketing Network Consultants software format, as well as being compressed and encrypted. Without a properly authorized RDB-Client installation, the data is unreadable.
Encryption
To insure the security of our client’s data, our software automatically encrypts every file it sends over the internet with an encryption key provided by the client during the installation process. Telecom Marketing Network Consultants utilizes government approved encryption algorithms to generate its public and private key pairs and supports an industry leading key size up to 256 bits.
All client’s files are stored and remain encrypted on our secure data vaults at all times. The decryption process occurs automatically during the restore operation by our software at the client site, so that all client data is encrypted before it leaves the client site and not decrypted until it is back at the client site. This ensures that all backup data transferred and stored outside the client’s location is always protected.
Note: For compliance and regulatory reasons Telecom Marketing Network Consultants can not reset encryption keys nor does Telecom Marketing Network Consultants retain encryption keys for end-users.
Block level changes
After the initial seed backup Telecom Marketing Network Consultants creates a customer specified number of versions based upon block level changes. The software completes a review process during each backup set which recognizes and captures block level changes to files since the last backup. Only the changed blocks are processed offsite for retention.
Block level changes enhance security by only sending bits and pieces of data to complete a daily full backup. Complete files are not sent, only fragments of files which would be unusable without the seed data.
Telecom Marketing Network Consultants Data Center
Physical security
All client data resides in its encrypted format behind the firewall. In addition, our Data Vaults reside in a secure state-of-the-art co-location facility with redundant internet bandwidth, power, and backup generators. Physical access to our system is guarded by three separate pass key entrances and each Data Vault is within a locked cabinet.
Facility redundancy
Complete redundancy for bandwidth and power are a mandatory requirement for all facilities in which Telecom Marketing Network Consultants Data Vaults are located. For example: The Marlboro, Massachusetts Data Vault maintains 2 separate bandwidth providers for constant internet availability and capacity. In addition, dual conduits in to the building for both power and bandwidth are utilized. Power is support by UPS, battery backup and diesel generators and utilizes an automatic transfer switch to transfer power in the event of an emergency.
Summary:
Telecom Marketing Network Consultants offers a comprehensive and reliable data backup service. We provide state-of-the-art offsite data protection at an affordable price. The focus of our Remote Data Backup service is to guarantee an automated, reliable and secure backup solution that enables 24x7x365 access to your data for simple and immediate restoration.
Remote Data Backup has proven itself to be far more reliable and efficient than the first generation of online backup technology (ie. tape backup environments). Remote Data Backup has been thoroughly tested and certified by leading technology infrastructure providers and used by many enterprise-level companies. By eliminating the need for upfront costs, we are now able to offer it as a cost effective solution to the small and medium sized businesses as well.
Telecom Marketing Network Consultants offers fast and reliable data recovery. In the case of data loss or disaster, it is imperative that you have a speedy and guaranteed method to recover your data. Whether you are restoring a single file, or your entire system, Telecom Marketing Network Consultants Remote Data Backup is the best solution available.
Remote Data Backup has proven itself to be far more reliable and efficient than the first generation of online backup technology (ie. tape backup environments). Remote Data Backup has been thoroughly tested and certified by leading technology infrastructure providers and used by many enterprise-level companies. By eliminating the need for upfront costs, we are now able to offer it as a cost effective solution to the small and medium sized businesses as well.
Telecom Marketing Network Consultants offers fast and reliable data recovery. In the case of data loss or disaster, it is imperative that you have a speedy and guaranteed method to recover your data. Whether you are restoring a single file, or your entire system, Telecom Marketing Network Consultants Remote Data Backup is the best solution available.
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